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More competition would lift Qantas service

The article from the Australian Financial Review discusses the potential benefits of increased competition in the Australian airline industry, particularly focusing on Qantas. It highlights that Qantas has faced criticism for its service quality, high fares, and operational issues, including significant delays and cancellations. The piece argues that more competition could lead to better service, lower prices, and more innovation in the sector. It mentions the entry of new players like Bonza and the expansion of existing competitors like Virgin Australia, which could pressure Qantas to improve. Additionally, the article touches on regulatory aspects, noting that the Australian Competition and Consumer Commission (ACCC) has been scrutinizing Qantas for its market dominance and practices that might stifle competition. The overall sentiment is that while Qantas has been a dominant force, increased competition could force the airline to enhance its customer service and operational efficiency to retain its market position.

Read the Full The Australian Financial Review Article at:
[ https://www.afr.com/policy/economy/more-competition-would-lift-qantas-service-20241129-p5kun0 ]