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Published in Sports and Competition on Friday, September 19th 2025 at 18:57 GMT by 
National Hockey League
Minnesota Wild’s Fan Development & Support Network (FDSN): A Complete FAQ Overview
The Minnesota Wild’s official site recently released FAQ 15—“Understanding the FDSN”—to help fans navigate a new initiative designed to deepen engagement, improve accessibility, and reward loyalty. Though the article is concise, it packs a wealth of information about the Fan Development & Support Network (FDSN), a program that the Wild’s marketing team hopes will set a new standard for how an NHL franchise interacts with its community. Below is a detailed breakdown of the FAQ, including key points from the linked resources it references.
1. What is the FDSN?
The FAQ opens by explaining that FDSN stands for “Fan Development & Support Network.” The program is a year‑long, membership‑based community that gives fans a front‑row seat—literally and figuratively—to all things Wild. From exclusive content and early ticket access to community service opportunities, the FDSN is built around a central mission: to connect the team with its most passionate supporters and to give back to the local area.
Key takeaway: Membership is not mandatory; it is a voluntary program for fans who want a richer Wild experience.
2. Who can join?
Eligibility is broad but has a few practical constraints:
| Criterion | Details |
|---|---|
| Age | Minimum 18 years old (for full membership) |
| Location | Must be a resident of the Twin Cities metropolitan area (or have a valid Wild season ticket) |
| Affiliation | Current Wild ticket holders, season ticket holders, or supporters who have purchased a certain number of games in the past season |
| Health & Safety | Must comply with the Wild’s updated health protocol (no open cuts, no significant illness) |
The FAQ clarifies that family members—including children under 18—can be part of a “Family FDSN” tier, though they are not eligible for the same voting or special event perks as adults.
3. How do I become a member?
The application process is streamlined via an online portal. The FAQ gives a step‑by‑step guide:
- Sign in to your Wild account at the main site (link: WildAccount).
- Navigate to “Fan Programs” → “FDSN Membership.”
- Complete the short questionnaire about your Wild involvement and preferences.
- Submit proof of eligibility (ticket purchase receipts, season ticket confirmation, or a photo ID for residents).
- Pay the modest annual fee—$30 for general members, $50 for Family FDSN members, and a waived fee for those with season tickets (automatic enrollment).
Upon approval, members receive a digital welcome kit, a “FDSN” badge that can be displayed on their Wild app, and a complimentary season ticket (if they’re not already a holder).
4. What are the benefits?
The FAQ enumerates a suite of perks, neatly split into “Experience,” “Access,” and “Community” categories.
Experience
| Benefit | Description |
|---|---|
| Early Ticket Access | Members can buy tickets 72 hours before the public sale. |
| Reserved Seating | 500 premium seats reserved for FDSN members across all home games. |
| Exclusive Merchandise | Limited‑edition FDSN merch drops (t-shirts, hats, signed pucks). |
| Behind‑the‑Scenes Tours | Quarterly tours of the Wild’s training facility, arena prep, and locker rooms. |
Access
| Benefit | Description |
|---|---|
| Fan Wall | A digital “Fan Wall” where members can submit fan stories, photos, and game predictions, visible to the entire FDSN community. |
| Dedicated Chat Support | A 24/7 chat line staffed by Wild fan‑relations specialists. |
| Game‑Day Perks | Members receive a “Go‑To‑The‑Game” kit with a free pre‑game warm‑up video, a Wild-branded reusable water bottle, and a 10% concession discount. |
Community
| Benefit | Description |
|---|---|
| Volunteer Opportunities | Participation in community outreach events such as the Wild’s “Hockey Helps” volunteer program. |
| Health & Wellness Workshops | Access to free fitness classes and nutritional seminars led by former players and health professionals. |
| Member‑Only Polls | Influence future fan‑initiated projects (e.g., naming a new community award or deciding the Wild’s next charity partner). |
The FAQ emphasizes that these benefits are evolving; the Wild promises to add new perks based on member feedback.
5. What are the costs and commitments?
Beyond the annual membership fee, there are no other hidden charges. Members are not required to attend games, and they can cancel at any time. The FAQ points to a “Membership Agreement” PDF (link: FDSNAgreement.pdf) that lays out cancellation policies, privacy guidelines, and data usage.
6. How does the Wild address accessibility?
The FAQ is particularly clear about inclusivity. Members with disabilities benefit from:
- Priority Seating: Reserved, wheelchair‑accessible seats.
- Special Access: Dedicated entry points and guided tours for those needing assistance.
- Accessible Digital Content: Captions and audio descriptions on all member videos and livestreams.
The linked Accessibility Overview page includes a full list of available accommodations and a contact form for additional requests.
7. How are members engaged between games?
The Wild’s “Fan Wall” and the weekly “FDSN Insider” newsletter keep members connected. The FAQ mentions that the newsletter includes:
- Behind‑the‑scenes video clips.
- Exclusive interviews with players and coaches.
- Monthly trivia contests with Wild-themed prizes.
Members also receive invitations to “Pre‑Game Meet & Greets” and “Post‑Game Q&A Sessions” with former Wild legends.
8. Where can I find more information?
The FAQ provides several useful links:
- FDSN Membership Portal: [ https://www.nhl.com/wild/membership/fdsn ]
- Accessibility Overview: [ https://www.nhl.com/wild/accessibility/fdsn ]
- Membership Agreement PDF: [ https://www.nhl.com/wild/files/FDSNAgreement.pdf ]
- Volunteer Program: [ https://www.nhl.com/wild/community/hockey-helps ]
- Season Ticket Enrollment: [ https://www.nhl.com/wild/tickets ]
The FAQ also cites a press release that announced the FDSN launch, giving readers a historical context for the initiative.
9. Who can I contact for help?
The FAQ supplies contact details for the Fan Relations Team:
- Email: fansupport@wild.com
- Phone: 612‑123‑4567
- Live chat: Accessible via the Wild mobile app (click the “Help” icon).
The team promises a response within 48 hours, and they provide a dedicated “FDSN Support” Slack channel for members who prefer real‑time communication.
Final Thoughts
While the FAQ 15 article is short, it is a robust primer for fans interested in the Minnesota Wild’s newest community-building effort. By outlining the FDSN’s purpose, membership process, benefits, and accessibility commitments, the Wild demonstrates a clear commitment to creating a more inclusive, engaging, and interactive fan experience.
The initiative is still in its first year, so fans should keep an eye out for future FAQs that will likely expand on topics such as digital engagement, new perks, and ways to participate in Wild-led community service. For now, those eager to deepen their connection to the Wild can sign up, pay a modest fee, and start enjoying early ticket access, exclusive merchandise, and a seat at the table for future decisions—both on and off the ice.
Read the Full National Hockey League Article at:
[ https://www.nhl.com/wild/news/min-fdsn-faq-15 ]
