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[ Tue, May 06th ]: Forbes
Winning On Experience: The Ultimate Competitive Edge
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Winning On Experience: The Ultimate Competitive Edge

  Copy link into your clipboard //sports-competition.news-articles.net/content/2 .. on-experience-the-ultimate-competitive-edge.html
  Print publication without navigation Published in Sports and Competition on by Forbes
          🞛 This publication is a summary or evaluation of another publication 🞛 This publication contains editorial commentary or bias from the source
Colleges, private schools and camps all have the same expenses as a typical business and seem to be spending more money and effort to attract new students.
The article "Winning on Experience: The Ultimate Competitive Edge" by Shep Hyken, published on Forbes on May 6, 2025, emphasizes the critical role of customer experience in gaining a competitive advantage in today's business landscape. Hyken argues that as products and services become increasingly commoditized, the quality of customer experience becomes the key differentiator that can drive customer loyalty and business growth. He highlights successful companies like Amazon and Apple, which have prioritized customer experience to achieve market dominance. The article also discusses strategies for enhancing customer experience, such as personalization, seamless omnichannel interactions, and proactive customer service. Hyken concludes that businesses that consistently deliver exceptional experiences will not only retain customers but also attract new ones through positive word-of-mouth, ultimately securing a sustainable competitive edge.

Read the Full Forbes Article at:
[ https://www.forbes.com/sites/shephyken/2025/05/06/winning-on-experience-the-ultimate-competitive-edge/ ]